Terms and conditions of the online retailer BIBLOO.HR
1. Preliminary Provisions
1.1. These Terms and Conditions of Sale (hereinafter
the “Terms and Conditions”) of the retail company Digital People, Inc.,
based on Seifertova 9/823, 130 00 Prague 3- Žižkov, identification number: 28197071,
listed in the Commercial Register of the Municipal Court in Prague, Section B, File
12855 (hereinafter the “seller”) govern in accordance with provision §
1751 paragraph. 1 of law no. 89/2012 Coll., Civil Code (the “Civil Code”) mutual rights
and obligations arising of both parties in connection with or based on the Purchase
Agreement (the “Purchase Agreement”) concluded between the seller and
any other natural person (hereinafter the “Buyer”) through the online
shop of the Seller. The Internet shop is operated by the seller on a website located on
the Internet at BIBLOO.HR (hereinafter the “Website”), and via the
scope of the website (hereinafter the “web-based commerce”).
1.2. The Terms and Conditions do not apply to cases
where a person intending to purchase goods from the Seller is a legal entity or person
ordering goods within the framework of their entrepreneurial activity or within the
scope of their separate occupations.
1.3. Provisions diverging from the Terms and
Conditions can be agreed upon in the purchase agreement. Diverging arrangements in the
agreement shall prevail over the Terms and Conditions.
1.4. The provisions of the Terms and Conditions are
an integral part of the purchase contract. The Purchase Agreement and the Terms and
Conditions are drawn up in the Czech language. The purchase agreement is to be concluded
in the Czech language.
1.5. The Terms and Conditions may be amended and
updated by the Seller. This provision shall not affect the rights and obligations
arising after the effective period of the previous version of the Terms and Conditions.
2. User account
2.1. Upon registration of the Buyer on the website,
the buyer can access their user interface. From their user interface, the Buyer may
order goods (hereinafter "User account"). A Buyer may order goods
without registration, directly from the online interface of the shop.
2.2. When registering on the website and ordering
goods, the Buyer is obliged to provide all correct and true information. The Buyer is
obliged to update the data entered into the user account upon any changes to them. The
data entered by the Buyer into the user account and when ordering goods by the Seller
are assumed as correct.
2.3. Access to the user account is secured by user
name and password. The Buyer is obliged to maintain confidentiality regarding the
information needed to access the User's Account.
2.4. The Buyer is not at liberty to allow the use of
their user account to third parties.
2.5. The Seller may cancel a User Account, especially
in cases when the buyer breaches their obligations under the Purchase Agreement
(including Terms and Conditions).
2.6. The Buyer acknowledges that the User Account may
not be available continuously, especially with regard to the necessary maintenance of
hardware and software of the Seller, respectively to the necessary maintenance of
hardware and software of third parties.
3. Conclusion of a Purchase Agreement
3.1. Any presentation of the goods located on the web
interface business is of informative character and the Seller is not obliged to conclude
a Purchase Agreement regarding this product. The provisions of § 1732 paragraph 2 of the
Civil Code does not apply.
3.2. The web interface provides information about
goods, including the prices of individual goods. The prices of the goods are inclusive
of VAT and all related charges. The prices of goods remain in force as long as they are
displayed on the web interface of the business. This provision does not limit the right
of the Seller to conclude a Purchase Agreement under individually negotiated conditions.
3.3. The web interface also contains information
about the costs associated with packaging and delivery. Information on the costs
associated with packaging and delivery of the goods listed in the web interface of the
business applies only in cases where the goods are delivered within the territory of the
3.4. To order goods, the Buyer fills out an order
form on the web interface of the business. The order form contains specific information
3.4.1. The ordered goods, their number,
colours and sizes (ordered goods are "placed" by the buyer into an electronic
shopping cart on the business’s web interface)
3.4.2. Information about the preferred method
of delivery of the goods ordered and the method of payment for the goods.
3.4.3. Information on the costs associated
with the delivery of goods (hereinafter collectively referred to as the
3.5. Before sending the Order to the Seller, the
Buyer is given the possibility to check and modify the information that have been
provided into the Order by the Buyer, including the possibility for the Buyer to
identify and correct errors that had occurred during data entry into the Order. The
Buyer completes the Order by clicking on the "complete order" button. The data provided
in the Order are assumed correct by the Seller. The Seller shall promptly notify the
Buyer about having received the Order, on the electronic mail address of the Buyer that
had been provided in the User's Account or on the Order (hereinafter referred to as
"Electronic Address of the Buyer").
3.6. The Seller is always entitled, depending on the
nature of the order (quantity of goods, purchase price, estimated shipping costs) to ask
the buyer for additional confirmation (e.g. in writing or by telephone).
3.7. The contractual relationship between the Seller
and the Buyer arises upon receiving confirmation of the Order (acceptance), which is
sent to the Buyer by e-mail, to the electronic mail address of the buyer.
3.8. The Buyer agrees to the use of long-distance
communication in concluding the Purchase Agreement. Costs incurred by the buyer when
using means of long-distance communication in connection with concluding The Purchase
Agreement (cost of internet access, telephone costs) are borne by the Buyer, and these
costs do not differ from the standard rate from the service provider.
4. The price of goods and payment terms
4.1. The Buyer can pay the Seller for the price of
goods and for any costs associated with the delivery of such goods under the Purchase
Agreement in the following methods:
4.1.1. with your card throught PayPal system
4.1.2. with your card throught PayU system
4.2. Along with the purchase price, the Buyer is
obligated to pay the costs associated with packaging and delivery at the agreed rate.
Unless expressly stated otherwise, the purchase price is understood to include the costs
associated with delivery of goods.
4.3. The Seller does not require the Buyer to pay a
deposit or other equivalent payment. This is without prejudice to the provisions of Art.
4.6 of the Terms and Conditions regarding the obligation to pay the full purchase price
4.4. In the case of payment in cash or in case of
payment upon delivery, the purchase price is payable upon receiving the goods. In case
of cashless payment, the purchase price is due within 5 business days after the
conclusion of the contract, otherwise the order is to be cancelled.
4.5. In the case of cashless payment, the Buyer is
obliged to pay the purchase price, together with the display of the variable symbol of
the payment. In the case of cashless payment, this obligation of the Buyer is considered
fulfilled at the point when the appropriate amount is received at the Seller's account.
4.6. The Seller must deliver a tax document - invoice
regarding payments made under the purchase agreement to the Buyer. The Seller is the
payer of value added tax. The tax document - invoice is issued by the Seller to the
Buyer after payment of the price of the goods and sends it electronically to the Buyer's
4.7. Potential discounts on the price of the goods
provided by the Seller to the Buyer cannot be combined.
5. Withdrawal from the contract - returning the goods
5.1. You have the right to cancel this contract within 30 days without giving any reason. The cancellation period will expire after 30 days from the day on which you acquire,or a third party other than
the carrier and indicated by you acquires, physical possession of the last good. To exercise the right to cancel, you must inform us (Digital People a.s.,Seifertova 823/9, 130 00 Prague, firstname.lastname@example.org, +420 222 701 480) of your decision to cancel
this contract by a clear statement (e.g. a letter sent by post or e-mail). You may use the attached model cancellation form, but it is not obligatory. To meet the cancellation deadline, it is sufficient for you to send your communication
your exercise of the right of cancel before the cancellation period has expired. Effects of cancellation If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the
costs arising if you choose a type of delivery other than delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about
decision to withdraw from this contract. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result
reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. You shall send back the goods or hand them over to us, without undue
any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of
the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
5.2. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods. If you requested
begin the performance of services during the cancellation period, you shall pay us an amount which is in proportion to what has been performed until you have communicated us your cancellation from this contract, in comparison with the full
of the contract.
6. Transport and delivery of goods
6.1. In the event that a mode of transport is agreed
upon, based on the special request of the Buyer, the Buyer bears the risk and additional
costs associated with this mode of transport.
6.2. If the Seller, under the Purchase Agreement, is
required to deliver the goods to a place specified by the Buyer in the purchase Order,
the Buyer is obliged to accept the goods upon delivery.
6.3. In the event that the goods need to be delivered
repeatedly or in any other way than stated in the Order for reasons arising from the
Buyer, the Buyer is obliged to pay the costs associated with the repeated delivery,
respectively the costs associated with other delivery methods.
6.4. When accepting the goods from the carrier, the
Buyer is obliged to check the integrity of the goods’ packaging, and in case any defects
are identified, to immediately notify the carrier. In case of discovering damages
indicative of unauthorized intrusion into the package, the Buyer is not obliged to
accept the package from the carrier.
6.5. Other rights and obligations of the parties in
the transport of goods may be modified by special delivery conditions of the Seller, if
the Seller has issued them.
7. Rights from faulty goods
7.1. The rights and obligations of the contracting
parties regarding the rights arising from defective goods is governed by the relevant
legislation (in particular the provisions of § 1914 to 1925, § 2099 to 2117 and § 2161
to 2174 of the Civil Code).
7.2. The Seller shall be liable to the Buyer for the
delivery of goods with no defects. In particular, the Seller is liable to the Buyer that
7.2.1. the goods are of the qualities that
the parties have agreed to, and, in the absence of such an arrangement, with
those properties which the seller or manufacturer has described or which the
buyers expect with regard to the nature of the goods and based on the
advertising they carry,
7.2.2. the goods are fit for the purpose for
which their sale refers to, or for which goods of the same type are normally
7.2.3. the goods correspond in character or
in their execution to the agreed sample or template, if the character or
execution was determined according to an agreed sample or template,
7.2.4. the goods are in correct quantity,
measure or weight and
7.2.5. the goods comply with the legal
7.3. The provisions referred to in Article. 7.2 Terms
and Conditions do not apply to goods sold at a lower price due to a defect for which the
lower price was negotiated, the wear and tear of the goods caused by its common use, in
case of used goods for defect by use or wear that goods have upon receipt by the Buyer,
or if it is apparent for the nature of the goods.
7.4. If defects manifest within six months after
delivery, it is assumed that the goods were defective at the time of receiving them. The
buyer is entitled to exercise the right of the defect, which occurs in consumer products
during the twenty-four months from receipt.
7.5. The rights arising from defective goods are
claimed by the Buyer against the Seller at his establishment BIBLOO.hr, Hall J5,
Ringhofferova 115/1, 155 21 Prague 5. A claim arises in the moment when the Seller
receives the claimed goods from the Buyer (the day of receiving goods).
7.6. Other rights and obligations of the parties
relating to the liability of the Seller for defects can be modified by the complaints
procedure of the Seller.
8. Other rights and obligations of parties
8.1. The Buyer acquires ownership of the goods by
paying the entire purchase price.
8.2. The Seller is not bound by codes of conduct in
its relation to the Buyer, within the meaning of § 1826 paragraph. 1 point. e) of the
8.3. Out-of-Court settlement of consumers’ complaints
are insured by the Seller via e-mail at email@example.com. Information on the settlement
of the Buyers’ complaints are sent by the Seller to the Buyer's email address.
8.4. The Seller is entitled to sell goods on the
basis of its Trading Licence. Trade inspections are carried out under the authority of
the relevant Trade Office. Supervision of privacy is exercised by the Office for
Personal Data Protection. The Czech Trade Inspectorate exercises, within the specified
range and inter alia, supervision over compliance with Act no. 634/1992 Coll., on
consumer protection, as amended.
8.5. The Buyer takes upon himself the risk of
changing circumstances within the meaning of § 1765 paragraph. 2 of the Civil Code.
9. Protection of personal information, cookies and sending commercial messages
9.1. Privacy of the Buyer’s personal information, who
is a natural person, is provided by Act no. 101/2000 Coll., On Personal Data Protection,
9.2. The Buyer agrees to the processing of their
personal data: name, address, identification number, tax identification number, email
address, telephone number, respectively additional information such as shipping address,
apartment number, etc. apartment floor etc. (hereinafter collectively referred to as
9.3. The Buyer agrees to the processing of Personal
Information by the Seller, for the purpose of realization of the rights and obligations
under the Purchase Agreement and for managing the User Account. If the Buyer does not
choose an alternative option, he consents to the processing of Personal Information by
the Seller. Consent to the processing of Personal Information in its entirety according
to this article is not a requirement that would in itself render the conclusion of a
Purchase Agreement impossible.
9.4. The Buyer acknowledges that he is obligated to
provide his Personal Information (for registration, in his user account, when ordering
from the web interface of the shop) correctly and truthfully and is obliged to inform
the Seller without undue delay about changes to his personal data.
9.5. The Buyer may entrust a third party for the
processing of the Buyer’s Personal Information- a processor. In addition to the persons
transporting goods, no Personal Information will be handed over to third parties by the
Seller, without the prior consent of the Buyer.
9.6. Personal Information shall be processed for an
indefinite period. Personal Information will be processed electronically, in an
automated manner or in printed form, in a non-automated manner.
9.7. The buyer confirms that the provided Personal
Information is accurate and that he was advised that it is voluntarily to provide
9.8. In the event that the buyer believes the Seller
or Processor (Art. 9.5) carries out the processing of his Personal Information that is
inconsistent with the protection of the private and personal life of the Buyer or is
against the law, especially if the personal data are inaccurate for the purpose of their
processing, he can:
9.8.1. request the seller or processor for
9.8.2. require the seller or the processor to
rectify the situation.
9.9. Should the Buyer request information regarding
the processing of their Personal Information, the Seller must hand over this
information. The Seller has the right to provide information pursuant to the preceding
sentence, and requires reasonable compensation, not exceeding the costs of providing the
9.10. We may use your personal information to send you information about our products and services which you have requested from us by signing up to our newsletter. At any stage you can ask us to stop using
personal data for direct marketing purposes. You can opt out of receiving any marketing communications from us by using the
unsubscribe-function or by contacting us at any time by Phone: +420 222 701 480, or by E-mail: firstname.lastname@example.org.
9.11. Your personal data will be used to provide the information, goods and services offered through our website to you, for billing and order fulfilment. If you sign up to our newsletter, we may use your
address to send you information about our products and services. At any stage you can ask us to stop using your personal data for direct marketing purposes. You can opt out of receiving any marketing communications from us by using the
unsubscribe-function or by contacting us at any time by Phone: +420 222 701 480, or by E-mail: email@example.com
9.12. The website is owned by Digital People, a. s., which is the party responsible for collecting the data. Based on Seifertova 823/9, 130 00 Prague, the Czech Republic, registered at the Commercial Register
the Municipal Court in Prague, Section B, File 12855, Phone: +420 222 701 480, E-mail: firstname.lastname@example.org.
9.13. The Buyer agrees with saving so-called Cookies
on his computer. In the event that a purchase on the website can be made, and the
commitments agreed to in the Purchase Agreements can be fulfilled without storage of
so-called Cookies on the computer of the buyer, the Buyer may revoke their consent under
the previous sentence at any time.
9.14. By using our site, you agree to us placing these sorts of cookies on your device and accessing them when you visit the site in the future. If you want to delete any cookies that are already on your
the “help” section in your browser should provide instructions on how to locate the file or directory that stores cookies. Further information about cookies can be found at www.aboutcookies.org. Please note that by deleting or disabling future
cookies, your user experience may be affected and you might not be able to take advantage of certain functions of our site, and the complete BIBLOO user experience that we pride ourselves on providing our customers.
9.15.1. Site functionality cookies – these cookies allow you to navigate the site and use our features.
9.15.2. Site analytics cookies – these cookies allow us to measure and analyse how our customers use the site, to improve both its functionality and your shopping experience.
9.15.3. Customer preference cookies – when you are browsing or shopping on BIBLOO, these cookies will remember your preferences (like your language or location), so we can make your shopping experience
seamless as possible, and more personal to you.
9.15.4. Targeting or advertising cookies – these cookies are used to deliver ads relevant to you. They also limit the number of times that you see an ad and help us measure the effectiveness of our
10. Final Provisions
10.1. If the relationship arising from the Purchase
Agreement includes an international (foreign) element, then the parties agree that the
relationship is governed by Czech law. This does not affect the rights of consumers
resulting from generally binding legislation.
10.2. If any provisions of the Terms and Conditions
are invalid or ineffective, or becomes such, instead of the invalid provision, a
provision whose meaning is invalid, the provision with the closest meaning becomes
effective. The invalidity or unenforceability of one provision does not affect the
effectivity or enforceability of other provisions.
10.3. The purchase contract, including Terms and
Conditions, is archived by the Seller in electronic form and is not accessible.
10.4. The template form for withdrawal constitutes an
Annex to the Terms and Conditions.
10.5. Contact details of the Seller: postal address:
Bibloo.hr, Ringhofferova 115/1, 155 21 Praha 5 Czech Republic; e-mail address:
email@example.com; phone: +420 222 701 480
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